Location: Buckinghamshire, South East England
Salary: £11.95 per hour
Agency/Employer: Language Matters
Trilingual Customer Services Representative with Portuguese and Italian and/or Spanish
Job Location: Buckinghamshire (30 minutes direct train from Paddington)
Salary: £11.95 per hour temp to perm
Reference: HE 37.03
Company:
Blue-chip multinational organisation
Role:
Trilingual Customer Services Representative with Portuguese and Italian and/or Spanish
Our client is a well-known international company supplying high tech products to the healthcare sector. Our client is looking for a multilingual customer services representative with a combination of the following languages: Portuguese, Italian and/or Spanish for a temp to perm position (initially 6 month contract) to take ownership, responsibility for individual clients. As a multilingual Customer Services Representative with a combination of Portuguese, Italian and/or Spanish, you will be working as part of European team that looks after clients in Southern Europe, duties will include providing seamless front line support to customers and distributors, dealing with them directly over the telephone, email and fax, keeping all client records up to date and liaising with clients/customer on any issues which may add any delays to orders ensuring the best possible customer satisfaction. You will need to be a quick thinker and have initiative for problem solving. The ideal candidate will need to be available to start very quickly, possess good analytical skills and be a business-savvy person with a combination of Portuguese, Italian and/or Spanish. Proven and solid experience in a similar role is essential for this role!
Profile:
* Portuguese + Italian OR Spanish to mother tongue standard
* Fluent in English both written and spoken
* Customer Services Experience essential
* Higher level of education
* Previous client and customer service experience
* Demonstrates initiative and a proactive "can do" attitude to customer service
* Exceptional communication skills and an ability to consistently represent the company in a courteous and professional manner
* Excellent organizational and administrative skills, ability to prioritise work
* Ability to work well in a busy customer services environment.
* Attention to detail
* Flexibility and willingness to work as a team member
* Good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems.
* Proficiency in PC computer skills
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV in Word format to Hannah Edgeley
CVs in any other formats will not be accepted.
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.
Job Location: Buckinghamshire (30 minutes direct train from Paddington)
Salary: £11.95 per hour temp to perm
Reference: HE 37.03
Company:
Blue-chip multinational organisation
Role:
Trilingual Customer Services Representative with Portuguese and Italian and/or Spanish
Our client is a well-known international company supplying high tech products to the healthcare sector. Our client is looking for a multilingual customer services representative with a combination of the following languages: Portuguese, Italian and/or Spanish for a temp to perm position (initially 6 month contract) to take ownership, responsibility for individual clients. As a multilingual Customer Services Representative with a combination of Portuguese, Italian and/or Spanish, you will be working as part of European team that looks after clients in Southern Europe, duties will include providing seamless front line support to customers and distributors, dealing with them directly over the telephone, email and fax, keeping all client records up to date and liaising with clients/customer on any issues which may add any delays to orders ensuring the best possible customer satisfaction. You will need to be a quick thinker and have initiative for problem solving. The ideal candidate will need to be available to start very quickly, possess good analytical skills and be a business-savvy person with a combination of Portuguese, Italian and/or Spanish. Proven and solid experience in a similar role is essential for this role!
Profile:
* Portuguese + Italian OR Spanish to mother tongue standard
* Fluent in English both written and spoken
* Customer Services Experience essential
* Higher level of education
* Previous client and customer service experience
* Demonstrates initiative and a proactive "can do" attitude to customer service
* Exceptional communication skills and an ability to consistently represent the company in a courteous and professional manner
* Excellent organizational and administrative skills, ability to prioritise work
* Ability to work well in a busy customer services environment.
* Attention to detail
* Flexibility and willingness to work as a team member
* Good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems.
* Proficiency in PC computer skills
NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.
To apply, please send your CV in Word format to Hannah Edgeley
CVs in any other formats will not be accepted.
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.
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